I had the pleasure of speaking at the 2018 Penn State Mac Admins Conference this year. The idea for this talk came from trying to help out some IT consultant friends with their clients’ WordPress emergencies. Often what happens is that a developer will build a site for a client, and then the engagement will end with no further support provided, and then there’s no one to help when something breaks, so IT gets brought in to troubleshoot something that’s outside their expertise. This talk is about giving IT folks the basic knowledge needed to address some common WordPress problems.