Controller pad, NES video game, Nintendo Company Ltd., 1986 (video games)

You can get yourself to a place where, whatever problem you have, you feel certain that there’s a trick that will solve it. Like work is a giant game of Myst and you just have to refill the paper tray on the printer, use three more action words in your email, and find a copy of Jason’s StrengthsFinder, and then the key to the executive washroom will appear from behind a hidden panel in your desk.

The problem is that it usually doesn’t work that way. The reason we get these people coming to us, struggling with unsolvable puzzles, is because work usually isn’t a puzzle with cheat codes. And people never are.

Up, up, down, down, left, right, left, right” Raw Signal Group